GUIDE TO YOUR VIDEO VISIT

ON ZOOM

STEP 1

To get ready for your video visit, follow these steps. Make sure to do this at least 1 day before your visit!

VIEW YOUR VIDEO VISIT CONFIRMATION

a. You will receive an e-mail from the practice with your login information

b. Then, to test your device, go to zoom.us/test

DOWNLOAD AND INSTALL ZOOM

a. If Zoom is not already installed on your computer, it will start to download automatically

b. Once complete, find and open the downloaded file to begin installing. Follow the on-screen instructions during the installation

c. When the installation completes, you will be put into a test meeting

STEP 2

TEST YOUR CONNECTION

AUDIO TEST

a. When your test meeting opens, a pop-up window will appear  with choices for your audio connection

b. If you have speakers and a microphone on your computer, you  may choose Join by Computer

c. Otherwise, choose Join by Phone

d. Follow the on-screen instructions to complete the test

VIDEO TEST

a. Your connection is successful when you see yourself in the  window. This is just a test meeting, so no one else will join you

b. If your video did not start automatically, find the Zoom  toolbar and click the camera icon to make sure the correct  camera is selected

STEP 3

Be ready to join the Zoom meeting at least 5 minutes before your scheduled visit time

VIEW YOUR VIDEO VISIT CONFIRMATION

Pull up your e-mail to access your confirmation. It will be the  same one you viewed for the Meeting Test

JOIN THE VIDEO VISIT

• Go to: https://muirortho.zoom.us
• Click on Join A Meeting
• Enter your provider’s 10-digit meeting ID from the e-mail message [example: 123-456-7890]
• If prompted, click to open Zoom and enter your first and last name

WAIT FOR YOUR MEETING TO START

You will automatically be placed in a waiting room. When your  provider joins, you will be able to see and hear them and your  meeting will begin.

Once your video visit is complete, you may click Leave in the lower right to leave the meeting.