FAQ: COVID-19 and Ortho

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Are You Open During COVID-19?

Yes. Our facilities are open during COVID-19.

To see our detailed list of facility status and hours visit our COVID-19 Hours page

Are You Seeing Patients in Person?

We are seeing some patients in person and some patients via Tele-Health at this time, depending on various factors including:

  • the severity of their condition and injury
  • whether the condition or injury is suitable for a video consultation
  • their overall health and ability to pass a screening for in person treatment
Are You Still Doing Surgeries?

At this time our Surgeons are performing surgeries only for cases that cannot wait. Primarily this means accident and trauma cases. If you have questions about whether you may have a surgery (and when), please call us and ask to speak to your Orthopedic Surgeon or his/her care team.

Call on 925 939-8585 , open 24/7

Or email us on


What's The Best Way To Contact My Surgeon?

The best way to contact your Surgeon is to either call our Patient Contact Center which is open 24/7. That number is: 925 939-8585. They will relay a message to the clinic teams


Or if you prefer e-mail, email our Patient Contact Center at apptrequest@muirortho.com and ask for your message to be forwarded to your Surgeon

Call Us

If your question is not answered here, please call us on 925 939-8585. Our patient contact center is open for calls 24/7

Send Us An E-mail

Got a question but don’t want to call? Please email us at: